PRIVACY POLICY

Effective date: [19/02/2026]
Last updated: [19/02/2026]

  1. Who we are

This policy explains how Three Degrees Health FZC LLC, Free Zone Company – FZC LLC collects and uses personal data via the Website and our facilitation services.

Contact: Info@3degreeshealth.com
Trade license: 2622511543888 (Ajman, UAE)

  1. What data we collect
  • Identity & contact: name, email, phone, nationality, DOB, address
  • Sensitive/health: medical reports, diagnoses, imaging/labs, treatment history (if you choose to share)
  • Service: preferences, scheduling details, communications
  • Technical: IP address, device/browser, usage analytics, cookies identifiers
  • Payments: invoice references/status (we do not store full card details where a payment processor is used)
  1. How we collect it

From you (forms, uploads, emails/WhatsApp/calls), from authorized representatives, from providers confirming appointments, and via cookies/analytics.

  1. Why we use it

To respond to enquiries, coordinate facilitation services, share information with Third-Party Providers at your request, manage billing, improve the Website, comply with law, and handle disputes.

  1. Legal basis

Where applicable, we process data based on consent (especially health data), contract performance, legal obligations, and/or legitimate interests (service improvement, fraud prevention).

  1. Sharing

We may share data with:

  • Third-Party Providers (hospitals/clinics/doctors/labs) to coordinate requests
  • Travel/logistics providers if you select add-ons
  • Technology vendors (hosting/CRM/cloud/email), payment processors, and advisers
  • Authorities where required by law

We do not sell personal data.

  1. International transfers

If you request providers outside the UAE, your data may be transferred internationally. We use reasonable safeguards and secure channels.

  1. Retention

We retain data only as long as necessary for the purposes above, compliance, and dispute resolution, then securely delete/anonymize.

  1. Security

We apply reasonable safeguards (access controls, secure storage, confidentiality obligations). No system is perfectly secure.

  1. Your rights

Subject to applicable law, you may request access, correction, deletion, restriction, objection, or withdrawal of consent. Contact info@3degreeshealth.com.

  1. Cookies

See Cookies Notice at /cookies.

  1. Updates

We may update this policy; the “Last updated” date will reflect changes.